Yes an anti-gripe. One of the unappreciated benefits of the internet is the ability to easily get manuals and spare parts. In the past few days I was able to download two manuals for some electronic gadgets where the paper manuals were eaten by the void. I also appreciated the ability to enlarge the text. The manuals, are now stored on my computer for easier retrieval.
Our lawnmower broke, a week ago. I was able to find the schematic at the company's website. I was able to easily select the parts to be ordered. The on-line ordering process went exceptionally well. The parts arrived today, and the lawn mower was fixed in 15 minutes!